Freqently Asked Questions

1. What devices are supported?

BowBuddy is available across the entire range of Microsoft Operating systems, both desktop and mobile.

2. I don't have a PayPal account, can I use a credit card?

Yes, Proceed through the checkout option and select the non PayPal account holder option.

3. How is BowBuddy Licensed ?

Please read the licensing notes here.

4. I have lost my unlock code, what now?

You may use this service to retrieve a valid unlock code , or use the contact us section on the website.

5. How do I tranfer my license to a new device?

You may transfer your license once under the existing licensing arrangement to your new device using this service

6. How do I install an newer version

If you have a valid license then just download the latest version of the BowBuddy.

Please read the new user manual for any specific version instructions.

7. How do I make a backup of my data ?

Use the backup option within the BowBuddy software. This will store all your important information, including your license file into one backup file.

8. Why do I have to register online ?

This is for our protection and yours. We can ensure that via this method the software will stay secure and we can spend our time developing features for you and not anti-piracy code which helps no one.

9. Bow Buddy crashes when in suspend mode.

Depending on the device this can happen when Bow Buddy is not installed in the main memory. With Pocket PC 2003 and WM5 the pda forgets about additional storage devices when in suspend mode. To complicate issues, different devices have different timeout delays.

This delay can be increased by modifying the following registry key and changing it's value as shown.

[HKEY_LOCAL_MACHINE\System\StorageManager\] "PNPUnloadDelay"="4096"

If this is all a bit daunting, then install Bow Buddy into the main memory to rectify the problem.